Uroosa Kanwal

Uroosa Kanwal

I thought my destiny was somewhere in the numbers! As I sat in front of the screen frantically coding in Oracle and Linux for my finals💻. Later, I gravitated towards financial roles and always imagined myself secluded in a room behind rolls of parchment ticking off numbers and taking inventory📜. That was back in 2012. Now I use all of these experiences to help you understand software tools, and the world of customer communication.

Recent Posts:

What is Customer Experience, And Why Does it Matter?

Customer experience (CX) is the lifeblood of every successful business. It’s capable...

How to Measure Your Customer Experience? Customer Experience Metrics And...

Understanding how customers view your business can help you to maintain a...